How do I buy?

Fast, secure & discreet delivery across Europe
24h Dispatch on weekdays
4× Payment options
EU Wide coverage via UPS or GLS
How do I make a purchase?

Shopping with us is really easy. Just follow these few steps:

1

Select your products

Browse our online shop, choose from our range and add your favourites to your shopping basket.

New to our products? Check out our First Taste Bundle for an easy start.
2

Proceed to checkout

Once you have selected everything, click on the shopping basket icon and continue to checkout.

3
Most important step

Enter your details correctly

Please fill in all required delivery details carefully and exactly, including street name, house number, postal code, city, country, email address and phone number. Incorrect or incomplete address details may delay shipment, prevent delivery, or lead to order cancellation.

⚠️ This step is very important. Customers often forget the house number, street name or postal code. Please check all address details before completing your order.
⚠️ If any required delivery details are missing or incorrect, we may contact you by email and ask you to complete or correct your address. If we do not receive a reply within 14 days, your order will be cancelled.
4

Select shipping & payment

Choose your preferred shipping method and payment option. All details are listed below.

5

Enjoy your product 💚

That's it. We look forward to your next purchase.

📦 Shipping Methods
Your trusted shipping partners:
🚚
Partners
UPS or GLS, reliable and fast delivery within the EU
🏷️
Sender names
If you receive a parcel notification from UPS, the sender may appear as Hexa Vital s.r.o.. If you receive a parcel notification from GLS, the sender may appear as CNA Trade s.r.o..
⏱️
Dispatch time
Within 24 hours on weekdays, excluding bank holidays, after completing your order
📍
Missed delivery
If the courier cannot reach you, the parcel may be redirected according to the carrier's delivery process and local availability. You will receive the next delivery update directly from the carrier by SMS or email.
⚠️ Redirection to a pick-up point is not automatic in every case and depends on the carrier's delivery rules and local service availability.
💳 Payment Methods
💵

Cash on Delivery (COD)

Pay directly to the UPS or GLS courier at your door by cash or card, depending on courier availability.

No online payment Pay on receipt
⚠️ Only available for orders up to €600
💳

Credit & Debit Cards + SEPA (OVRi)

Pay securely with Visa, Mastercard, SEPA and other supported payment methods. Processed instantly through our secure partner OVRi.

Instant confirmation Cards + SEPA Encrypted & safe
⚠️ Card payments are accepted only with cards issued in the EU.
🏦

Bank Transfer (KomfortKasse)

After ordering, you will receive payment instructions via KomfortKasse. Payment must be completed within 14 days. If payment is not received within this period, your order will be cancelled. When making the transfer, please enter the recipient name exactly as shown in the payment instructions.

Traditional banking 14-day deadline Secure
⚠️ Important for SEPA bank transfer: please enter the recipient name exactly as CNA TRADE s.r.o. The spelling must match exactly, including punctuation. If the recipient name does not match exactly, some banks may display a warning or reject the payment.
₿

Cryptocurrency (NOWPayments)

Pay with cryptocurrency via our secure partner NOWPayments. After placing your order, you will receive a payment link by email. Open the link and complete your payment on the NOWPayments page — no account required.

No bank required Link sent by email Secure & private
⚠️ Only available for orders up to €600
⚠️ Please complete the payment using the exact link sent to your email. Exchange rates are locked at the time of payment generation.
⚠️ Important for KomfortKasse bank transfers: the recipient name must be entered exactly as CNA TRADE s.r.o. Please do not change spelling, spacing or punctuation.

🎁 First Taste Bundle - Perfect for First-Time Buyers

In the end, taste is what matters. Discover your favourites before committing to larger quantities.

✅ €10 per gram - save €45 vs. regular €13/g
✅ No more bad buys - test 5 strains first
✅ Bestseller selection - top 5 most reordered strains
✅ 26-29% THCA
✅ 3g per strain - enough for 4 to 6 real sessions
✅ Legal & discreet - <0.3% Delta-9 THC, odor-neutral packaging
Learn more about the First Taste Bundle →
↩️

Refunds as Store Credit

  • Approved refunds are returned to Store Credit for future purchases on our store
  • Your refunded balance is linked to your customer account
  • Once issued, the credit becomes available in your account and at checkout
  • The available balance shown at checkout depends on the currency of your checkout
  • If your checkout uses a different currency, that Store Credit balance may not be displayed
💡 Store Credit is intended for future orders on our store and is shown directly in your customer account and checkout flow.
💰

Using Store Credit

  • To use Store Credit online, you need to be signed in to your customer account or check out with Shop Pay
  • Your available Store Credit is displayed automatically during checkout
  • You can also view your Store Credit balance in your customer account
  • Store Credit is applied as a payment method during checkout
  • The full available Store Credit amount is applied automatically
  • Partial use of Store Credit is not supported
💡 Sign in before checkout to make sure your Store Credit is visible and available to use.
▶ Store Credit Video Guides
How to use Store Credit Watch short tutorial
How to check Store Credit Watch short tutorial
💚

Your Rollz team

Questions? We're always happy to help.
Rollz team